CONTACT
Write to us.
A run that will not finish, an invoice question, a fund curious about the pilot, a press enquiry, a data request — pick the topic and tell us what happened. Real people read this, nothing you write here goes into a model, and you get an answer within two working days.
What helps us answer fast
- For a run: the run id from the report page, the deck name, and roughly when it started.
- For a payment: the email you paid with and the date — never the card number.
- For a data request: write from the address on the account, so we can verify it is yours.
Faster routes for two cases
- Funds asking about SimVC Intelligence: the design-partner request page asks the three questions we need and lands in the same inbox.
- Your rights under the GDPR — access, correction, deletion — are described in the privacy policy; the form's privacy topic reaches the same place.
Prefer email? contact@simvc.app works too.